The first step in finding better solutions is to start asking better questions™


archives

The eye in your mud, or the mud in your eye?

Can we really trust spreadsheet numbers? Are spreadsheet-based reports the eye in your mud, or the mud in your eye? Do the numbers really help you to make sense of a complex situation, or do they cloud the issues by muddying the waters even more?

one step forward, four steps back?

It looks like the MOD has yet another poster child for The Trillion Dollar Bonfire. The latest Ministry of Defence Annual Report and Accounts make sorry reading; for a number of reasons, not the least being the following damning statements:
“It is difficult to exaggerate the magnitude of the failure of the Joint Personnel Administration programme” and: ”The lack of clarity [...]

Politicians still don’t get IT

Just in case any government ministers read this story, here is the simplest possible advice to avoid IT blunders: Stop thinking about IT projects and start building effective information systems.
Computing reports “Government computer blunders are being caused by political priorities over-riding the advice of IT experts, according to MPs.” That statement simply re-inforces the crux of the [...]

Why IT and the real world really don’t mix

Bryan Glick has blogged about Why IT and the real world don’t mix  Bryan’s piece looks at a review of  the Integrated Childrens System (ICS) and makes the usual observations about IT projects. But I say the real reason that IT and the real world don’t mix is because there is no logical point of direct interface [...]

Complexity is good

Like many others in the “logical” profession, I have been pre-conditioned to avoid complexity at every opportunity. Too often we seek simplicity where none really belongs.
The world depends on ambiguity variety and uncertainty so our systems must also have sufficient complexity; or as Ashby’s Law would call it: requisite variety.
Complexity and simplicity are not always [...]