No credit for universal obsolescence

29th April 2013 and the UK Government launches the ‘pathfinder’ phase of a flagship policy (Universal Credit) which ‘enables’ online claims for consolidated social benefits. The main roll-out is scheduled to follow in October.

There were serious fears that the new service would present problems for computer users with up-to-date browser software. These fears, which have apparently been allayed READ MORE

Single points of success for vital systems

Key computer systems at the London Stock Exchange failed earlier this week, preventing large numbers of customers from executing important transactions on one of the busiest days in recent months. I should have thought that the LSE systems would be more resilient than that but clearly not. Such a costly failure does nothing to support London’s aspiration to be a READ MORE