The first step in finding better solutions is to start asking better questions™


archives

The dynamics of organizational adoption

Do we really know how our organizations adopt new methods, new technologies and new thinking?
I have been working on the dynamics of organizational adoption for several years and I have devised an insightful perspective of the challenge. Some of these insights will be presented at an event in London. (details)
Every organization is a complex adaptive [...]

Paywall: way to go or publisher’s pipedream?

The apparently slow demise of print publications and the downward trend of online advertising revenue is making more publishers and content providers think seriously about introducing so-called ‘paywalls’ – where original content and information is available only to paying readers.
I have been watching this for some time now and wonder if this really is the [...]

Taboo Zoo

Why should so many business risks be kept off the record, because they are taboo subjects? We need to make sure that we are not acting as unofficial keepers of the taboo zoo.
Every organization has corporate taboos, difficult conversations that are avoided – either until a crisis finally flushes the subject out into the open, or [...]

Interim managers: the killer question

An effective recruitment process for interim managers is very different  - or should be.
And there is a ‘killer’ job interview question that can quickly sort the interim wheat from the chaff.
Economic downturns always promote the importance of interim management, as more organizations and individuals look  to the interim market for quick fixes.

Beware the perils of success

Genuine runaway successes may be few and far between in the world of business change. But when they do happen they can sometimes cause far more damage than outright failure so beware the perils of success!
What are the dangers of success? This is a vital question that goes unasked too often by those planning projects and [...]

More than one cloud in the sky

Much is spoken and written about “Cloud computing” – all with grave authority, as if the term can yet be clearly defined.
As with meteorological clouds, logical clouds will take a variety of different shapes and properties.
So, until we develop a suitable taxonomy, ‘Cloud computing’ must remain nebulous (sic).

Troughgate: caught out by information

Information has played a vital role in the raging furore over MPs expenses.
The whole thing began a few years ago, with newspaper attempts to obtain details of expenses by using the Freedom of Information Act; an initiative that did not go down well with many of our elected representatives.
They [MPs] subsequently fought tooth and nail [...]

Twitter loses plot

Twitter made an arbitrary technical change yesterday and at a stroke inadvertently broke their business value proposition.
I won’t bore you with the technical details but  the change destroyed the future of the phenomenal network effect that has propelled millions of people to join Twitter.
The absolutely fundamental nature of Twitter has been the accelerated network effect [...]

Gunfight at the sunset corral

The credit crunch is likely to bring an upsurge in vendors seeking to maintain revenue streams by squeezing their installed userbase even harder.
Previous downturns have been seen as an opportunity for bringing forward so-called ’sunset’ dates for older products, with the intention of jolting users into upgrading to newer versions, usually at a cost.
The direct [...]