Troubleshooting assignments are quite often fairly hush-hush but there are some that I don’t talk about because nobody would believe me if I did. For example, Santa’s ERP implementation.
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Jingle bells, Jingle all the way, Oh what fun it is to route Santa's ERP-driven sleigh!
How do we pick the right mix of so-called personal productivity tools, when every day brings a fresh new flood of ‘apps’ to an already crowded market? Troubleshooting is not just another fancy name for consultancy: it’s about fixing things by getting involved. Colin Beveridge has been in the troubleshooting business for many years and here are some examples of typical problem situations: Turning round stalled programmes Interim management Resolving (internal/ external) provider performance issues Effective cost-cutting Winning new business Transitioning services to new providers Continue reading article » |
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