Complexity Thinking by Jurgen Appelo

Outstanding slideset from Jurgen Appelo, my thanks to Tom Gilb for sharing the link.

Tweet

Effective IT service delivery needs a broker model

Don't fall for the IT hokey-cokey trap

A discussion on Linked-in, drew my attention to an article about Insourcing (bringing services back ‘in-‘house’ from an external provider. The article is predicated on a market trend, apparently recognised by Industry Analysts in early 2011.

However, I think that insourcing has long been part of the service delivery cycle (aka the IT hokey-cokey: in, out, in, out, shake READ MORE

Apple’s iThings are a twist of good old business zest

I have long thought that Apple’s iDevices are the 21st Century Gillette razors: the value of the device is not in the initial purchase price (although paradoxically the devices do command a premium, rather than being heavily discounted/ given away) but in the life-time revenue streams they enable, i.e. paid apps and content.

So Apple has actually taken the READ MORE

Projects need owners not sponsors

Get the right names on IT Project Title Deeds

IT people can be difficult to understand at the best of times, especially when describing our beloved technology. But it’s even more confusing for everyone when we deliberately avoid using plain language for non-technical aspects of project management.

For example we still persist with the inconvenient conspiracy that allows IT projects to have highly visible ‘Sponsors’ but invisible or READ MORE

Synaptic: Summing up the Internet in a single word

Over-simplifying complex constructions is often very dangerous. But it never stops us trying, even when we immediately recognise that we know better than to try.

Nevertheless, abstraction of complex concepts can help understanding. Abstraction can also lead to interesting conversations.

So when @jobsworth (aka J.P. Rangaswami, Chief Scientist at Salesforce.com) recently invited the Twitterati to sum up the internet in READ MORE

Page 1 of 212