Effective engagement is a multi-dimensional mesh challenge

I like the IBM Smart City initiatives but I am not sure that Smart Cities is the best connectivity metaphor for engagement with organisations and individuals.

The premise that geography always implies mutuality of interest belongs to the Town Directories of the Victorian era.

In the 21st Century connectivity is founded upon multi-dimensional meshes of relationships.

Every READ MORE

Synaptic: Summing up the Internet in a single word

Over-simplifying complex constructions is often very dangerous. But it never stops us trying, even when we immediately recognise that we know better than to try.

Nevertheless, abstraction of complex concepts can help understanding. Abstraction can also lead to interesting conversations.

So when @jobsworth (aka J.P. Rangaswami, Chief Scientist at Salesforce.com) recently invited the Twitterati to sum up the internet in READ MORE

New media needs new mindsets

New media needs new mindsets. It’s absolutely important that we stop trying to shoe-horn our old ways of business thinking into the connected world – especially in terms of communication and marketing. We have moved into the era of engagement, which is probably why broadcasters are struggling to keep pace Tweet

Lessons from unmaking urban mistakes

This is a guest post from John Tovla which draws some very interesting connections between Systems behaviour and the oldest form of human-created complex systems: Cities. (update: article now includes video of John presenting session) Tweet READ MORE