Shake IT all about

According to a recent report, General Motors is likely to reverse its position on IT service provision – from an outsourcing model to in-house delivery.

Of course, the outsource/insource cycle has been around for many years so the GM move is probably just part of the well-worn IT Hokey-Cokey: in-out-in-out, shake IT all about.

Those with a longer memory READ MORE

Effective IT service delivery needs a broker model

Don't fall for the IT hokey-cokey trap

A discussion on Linked-in, drew my attention to an article about Insourcing (bringing services back ‘in-‘house’ from an external provider. The article is predicated on a market trend, apparently recognised by Industry Analysts in early 2011.

However, I think that insourcing has long been part of the service delivery cycle (aka the IT hokey-cokey: in, out, in, out, shake READ MORE